Customer Care Policy Statement

CRL’s vision is to be the Specialist Contractor of Choice, and as such our customers are key.

We want to provide our customers with the very best of service, support, advice and facilitation. We have come a long way in over 65 years as a specialist contractor and have seen many changes, and we recognise that there is always more to do to ensure that our Customers know that we really care about them.

To continue building and growing relationships new and old, we will develop our relationships, deliver consistently, and improve our service by:

This is a summary of our commitments to our customers, which will be kept under regular review by CRL in light of experience and feedback.


Sanjay Patel
Managing Director




                                                download our customer care policy statement