CRL is a specialist asset maintenance contractor for the inspection, repair and refurbishment of buildings and structures

“All, I just wanted to drop you a quick note to say thanks and very well done in delivering the works at Helsby in such good time. We knew we wanted to take advantage of the reduced traffic levels recently, and you have pulled together to deliver the scheme in record time – well done! I visited the site recently and was really pleased to see the quality of the work being done, and the measures put in place to deliver the work safely, including of course all the necessary social distancing arrangements.Thanks very much, and well done again.”

Alan Shepherd
Divisional Director
Highways England

“Many thanks to CRL’s project team for completing the work as promised ahead of the original programme. The site team worked diligently to achieve a great outcome. Well done guys!”

Mangat Bansal
Project Manager
BBMM

“I would like to express my thanks and appreciation for the efforts put in throughout the works to successfully deliver the scheme. It is also noted that the challenge was met without having any detrimental impact on the quality of work delivered or on the health and safety of the workforce and road users.”

Andy Butterfield
Head of Service Delivery
Highways England

“Please pass on my thanks to the team for completing the difficult works on time and with no incidents.”

Charlie Forbes
Project Manager
Kier

“Great performance by the site team in delivering the project on time. Glad to see that a saving was made against the Target Cost of £5.8m. A very good outcome, well done!”

Mark Collins
Project Sponsor
Highways England

“Well done to the site team; a great result and delivered on time.”

Colin Jackson
Delivery Manager
Highways England

“CRL's innovative screening arrangement was a great success.”

Charlie Forbes
Project Manager
Kier

“Working in collaboration as one team with effective communication has been instrumental in achieving our common goal to successfully deliver the scheme.”

Andy Butterfield
Head of Service Delivery
Highways England

“Please can you pass my special thanks to Greg and your team for the excellent job which was carried out on the on the project? I sincerely appreciate all the hard work demonstrated. Overall, I was really impressed with how Greg handled the situations & did his upmost to push the scheme forward. I believe that we achieved an excellent client/contractor relationship on site & Greg was very accommodating with my requests for extra repair work and continuous access to the works areas. Most importantly I was impressed with his "can-do" attitude and I look forward to working with CRL in the future.”

Paul Wiles
Site Supervisor
Highways England

“Just a quick note to thank the team for a successful project carrying out the concrete repairs to our Unit 2 and 3 sub-basements. The works were completed to a high standard with a good safely record in one of the station’s most difficult environments. A special note to Mark for his management of the on-site works. He has successfully led teams on site for a number of difficult projects now, requiring working under permit restrictions, co-ordinating with other working parties and close man-management in sometimes high-risk environments. Mark and his team have built and maintained a reputation as one of our most trusted teams on site and we look forward to working with them in the future.”

Nich Smith
Civil Engineer
Drax Power Station

“Just wanted to drop a quick note to say how impressed I was with the guys we had on site. Great PPE, great attitude to wearing the proper PPE for the task in hand, very well self-contained areas, kept clean, tidy and all-round very efficient with what they do. A clean tidy area is such an easy way of providing a great perception of the work contractors do and your operatives managed this very well.”

Paddy Murray
Project Manager
Farrans

“I found CRL professional, informative and great to work with and I am hoping to work with you again in the future.”

Dionne Harris
Housing Improvement and Assistance Manager
London Borough of Lewisham

“As you may be aware, we had a site visit yesterday from the Hampshire councillor for transport, and many of the senior team leaders from Hampshire and Skanska. The visit included a site walk around and a trip out on one of the pontoons. The visit went extremely well and we have received positive feedback on the attitudes, behaviours and knowledge of everyone on site. Please pass on our thanks to the site teams for ensuring the visit was a success.”

Jack Davis
Senior Site Agent
Skanska Infrastructure Services

“The NEC3 contract is founded upon all the parties acting “in a spirit of mutual trust and co-operation”. CRL and ourselves (BOP) exemplified this throughout the project. Flexibility on both sides, open communication and a joint ambition to do a great job, ensured success.”

Beth Barker-Stock
Highway Design Team Leader
Borough of Poole Project Engineer

“Very good QA ensured that all work was signed off as meeting the specification before moving on to next stages. Site setup always clean and tidy. Early warnings / compensation events communicated well.”

James Leigh
Engineer
Devon County Council

“I have found working with Martyn Lewis extremely easy and straight-forward despite a number of potential issues that we have come up against during the contract - he has been willing to make suggestions to overcome any obstacles and has been proactive for the duration of the works to ensure that we deliver the project to the end-client.  Similarly, Andy Barley on site has been very good in the way that matters have been programmed and handled and his constant liaison with the client site manager.”

Jon Bird
Contract Administrator
Opal Villas Plymouth

“The nature of the contract meant that programming of the works was not straight-forward, CRL co-operated well with us (Murphy) to achieve the required results.  Their operatives worked steadily in a well-planned fashion and achieved good outputs.  They displayed good product knowledge and carried out mulitple tasks employing a large range of skills.”

James Roberts
Construction Manager
J Murphy & Sons

“As discussed, please pass on my thanks to Ester and the team for a job well done.  I've been impressed by their proactive attitude and quality of workmanship throughout the course of the project.”

Barnaby Hawksby
Project Manager
Projects Construction, BT Facilities Services LTD

“A first-class Site Manager, Cladding Manager and workforce.  Excellent H&S record.  This contractor has a 'can-do' attitude.  Great pleasure to work with them.”

Paul Jermy
Structural Engineer
Bristol City Council

“Thanks for all your help and great work you have done in P4 during our recent outage turning the Sump repairs around so quickly for us . I would like to take this opportunity to compliment the team you sent to site; their work ethics, standards and adherence to our COVID-driven guidelines were excellent. Look forward to dealing with you again going forward.”

Allan Wilson
Engineering Planner
Syngenta

“Working with CRL, especially Martyn Lewis and his Team from the Bristol Office, was an overall professional service. Communication, presentation and speediness of the work carried out made the delivery of the project successful. Many Thanks.”

Fiona Powell
Highways Team Manager
Newport City Council

“Thanks for another great performance, under exceptional circumstances.”

Andy Butterfield
Head of Service Delivery
Highways England

“Just a message of thanks for the successful delivery of the Area 9 Capital works programme. The delivery of the outputs identified at the start of the year was not only achieved but also exceeded in several instances. The determination, dedication and flexibility of you and your teams to make this possible, against a challenging background, is acknowledged and much appreciated. It has been a real example of how Collaboration Overcomes Viral Impact and Delivers.”

Mike Holmes
Asset Delivery Manager
Kier Highways

“CRL was very pro-active and positive in addressing the initial site set-up challenges, as well as subsequent client queries and requests throughout the project. English Heritage naturally has high standards for working on our properties and we believe CRL provided a satisfactory project that ran to budget and was completed on time. Overall, it was thought that CRL’s approach and efficiency throughout the project was of a consistently good standard that reflected their understanding of the delicate and significant nature of the works.”

Charlotte Staniforth
Maintenance Project Manager
English Heritage

“CRL’s workmanship was of the highest quality as you would expect working on a nationally important site; they worked to deliver a zero-defect project in close co-operation with EH Curatorial staff and Heritage Architect. The contractor was a good team player and was always collaborative and positive in their approach to working with the client and design team. The contractor demonstrated a strong understanding of building conservation and appropriate methodology relevant to the scope of repairs.”

Nichola Tasker
Estates Director
English Heritage

“Gents, just wanted to drop you a quick note (and to have it on record) to say thank you for completing your works at Trunks Alley.  It has been a pleasure to work with yourselves over the last couple of months.  The programme has taken a bit of a hit due to roadspace, and weather issues, but your workforce and your own attitude and application in getting the job completed have made it a much easier project to deliver than it could have been.  Thank you.”

Colin Gibb
Project Manager
Osborne

“Roger Southwell of CRL immediately struck me as the ultimate professional from our first meeting.  He clearly explained what could be done, and how it would be done, in a manner that I could understand, and gave me total reassurance that CRL's attitude is one of doing everything right and to the customer's satisfaction.”

Tim Bailey
Company Secretary
Park Row Management LTD

“Pip Spencer of CRL was an aboslute star, and I really couldn't have wished to have had anyone better running things on site.  He was always available to discuss the work, always quick to communicate what was being done each day so that preparations could be made for the following day's work, had a tremendous eye for detail and kept things moving so that there was no down-time.”

Tim Bailey
Company Secretary
Park Row Management LTD

“You listened and addressed the issues, bringing in the specialists to move the project forward with on-site inspections to determine the best way forward with sign-off by the structural engineer.  The building was handed back in advance of the deadline and budget, allowing for immediate occupation for incoming students yesterday.”

Nicholas Bryant
Estate Surveyor
University of Bristol (Campus Division)

“Thank you to CRL for your support over the contract.  You've been a pleasure to work with.”

Eddie Howard
Quality Manager and Performance Analyst
National Highways